Privacy Policy

1. Information We Collect
SimplyClean Homes collects personal information necessary to provide cleaning services and manage contractor relationships. This may include:
• Name
• Email address
• Phone number
• Home address
• Service details
• Payment information (processed through third-party providers)
We may also collect information submitted through forms, emails, or other communications.

2. How We Use Information
Information collected is used to:
• Schedule and coordinate cleaning services
• Communicate with clients and contractors
• Process payments
• Improve our services
• Comply with legal obligations
We do not sell personal information.

3. Third-Party Service Providers
SimplyClean Homes uses third-party providers to operate our business, including but not limited to:
• Jobber (scheduling, invoicing, and payments)
• Checkr (background checks for contractors)
• Payment processors (credit card and electronic payments)
• Google Forms and Google Workspace (form submissions and communications)
These providers may process personal information on our behalf in accordance with their own privacy policies.

4. Background Checks
Contractor background checks are conducted through Checkr. Background check information is used solely for contractor screening purposes and is handled in accordance with applicable laws and Checkr’s policies.

5. Data Security
We take reasonable steps to protect personal information from unauthorized access, misuse, or disclosure. However, no method of transmission or storage is completely secure.

6. Information Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, or resolve disputes.

7. Your Choices
You may request access to, correction of, or deletion of your personal information by contacting us using the information below.

8. Children’s Information
SimplyClean Homes does not knowingly collect personal information from individuals under the age of 18.

9. Changes to This Policy
This Privacy Policy may be updated periodically. Updates will be posted on this page with the revised effective date.

10. Contact Information
If you have questions about this Privacy Policy, please contact:
SimplyClean Homes
Email: hello@simplycleanhomes.com
Website: www.simplycleanhomes.com